Logistics & Transportation BPO
Keeping Your Logistics Operations Moving
Reliable back-office and operational support for U.S. transportation companies.
DIVERSITY provides specialized outsourcing solutions for transportation and logistics businesses. We help companies coordinate daily operations, manage essential documentation, and maintain effective communication across their logistics networks.
Our experience in U.S. trucking operations allows us to understand the challenges transportation companies face, from shipment visibility and time-sensitive communication to fleet administration and operational efficiency.
Trucking companies, fleet operators, freight brokers, third-party logistics providers, and transportation businesses seeking reliable operational support.
We help transportation businesses maintain visibility, streamline administrative processes, and focus internal resources on customer relationships, operational decisions, and growth.
Our Capabilities
Dispatch & Load Coordination
- Dispatch administration and load coordination
- Pickup and delivery appointment scheduling
- Driver and broker communication
- Load status updates and operational follow-ups
Track & Trace
- Shipment location monitoring
- Pickup and delivery status updates
- ETA communication
- Delay and exception reporting
- Proof-of-delivery follow-up
Fleet Management Support
- Truck and trailer record administration
- Maintenance scheduling coordination
- Equipment status tracking
- Inspection and documentation follow-up
Safety & Compliance Support
- Driver qualification file administration
- Document expiration tracking
- Safety records and reporting support
- Compliance-related administrative workflows
Billing & Operations Administration
- Rate confirmation and document processing
- Invoice preparation support
- Proof-of-delivery management
- Factoring documentation coordination
- Operational and financial reporting support
Priced plans for trucking companies
Two parts of this service are available as monthly plans with published rates.
Other services
Services can be used individually or combined.
Optimize Your Logistics Operations
Tell us what you need and we will prepare a proposal.